Who is this guy??

He’s Jon! a GTM leader fueled by coffee, curiosity, and a relentless drive to push net retention above 120%.

Recognized among the “Top 100 CS Thought Leaders,” He’s specialized in bridging the gap between tech innovation and real human needs.

Whether guiding teams through playbook updates or brainstorming program options with customer marketing, He’s happiest when solutions click, customers smile, and everyone wins. Think of him as your go-to problem-solver—here to tackle churn, spark expansion, and high-five you when it all comes together.